帕拉玛塔宾乐雅酒店 (PARKROYAL Parramatta)

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Great overnight stay. Clean room.

First time here since 2019. Club room booked for a one night stay. In-room safe was inoperable but sadly not attended to until day of departure. Was told at check in that Club Lounge not open for evening drinks and canapés, but found out that it actually was open after struggling to get service in the crowded bar. Management were apologetic for the miscommunication that we were given, after we complained, and stepped up admirably to make it up to us. Kudos to them and their team in the Lounge for making us feel cared about after we got there! Will likely return when next in the area, but will ask for confirmation if told of alternate Club experiences in the future.

Great experience and motel

Absolutely amazing high recommend

Breakfast was great room was really good Location was fantastic. Parking a bit difficult

It was perfect for my needs being someone in a wheelchair was very spacious. Everything was wide the shower. The the doorways. Everything was perfect..

Breakfast was the best I’ve had at a hotel

We arrived 2 hours late for check in the room wasn't ready for us we had to wait for them to clean it, after a 4 hour drive to get there it wasn't an impressive start. We found hair and a chipped piece of glass on the sheets under the blankets. Furniture was out dated/dirty, bathroom sink was sticky on arrival hadn't been wiped down properly. Paid for a room rated 10.0. Looking back I think the renovated rooms (rated less than 10.0) looked better than the pictures in the advertisement for the room we paid extra for, the pictures certainly make the room look better than it is and it's only on floor level 2 so you pay more for and outdated room on a lower floor. We expected more for this price we've stayed at other hotels for less with better furniture and cleanliness.

So helpful “, I did a mistake and booked the wrong date so when I arrived there were nothing on my name, they just guided me through the process and sorted my room. Very helpful people

Rooms are great soft bed and pillows, breakfast nice , evening meals restricted .