爱克赛希尔宫殿酒店 (Excelsior Palace Hotel)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Convenient location, clean property, air condition worked.

Let's start with the positives. The hotel has an unbeatable location/view, the grounds and gardens are beautiful, the swimming pool area is very relaxing, and the breakfast is delicious, with great-quality ingredients. Now the negatives: the actual hotel is falling apart, very old and even the refurbished parts are done in the cheapest way possible, making it look and feel off. I would have given this property three stars as I think it's a passable accommodation in the expensive Taormina, but I have to stick with two since on our first night the lamp USB in the room started smoking and was about to catch fire. Luckily, we were not fully asleep yet and able to catch it. Once we flagged it and followed up, the actual light switch/usb charger was replaced, but the melted lamp USB was plugged back in, making us question how seriously the issue was taken. The staff was apologetic and confirmed all the proper checks were made, but the fact that the melted USB was plugged back in didn't feel us with confidence. We've decided to drop it, not plug the lamps or any of our powerful chargers/hair tools and be happy it was our last night. This property has great potential, but it's far away from luxurious and definitely not a four star property.

Hotel Gardens and pool very good views for hotel were fantastic. Hotel it self is very tied and in need of reservation.

Excelsior Palace gets 5⭐️! Everything was perfect! Great amenities and location, wonderful staff and great food. One night the neighbors above me were very disruptive at night. The staff was very efficient at shutting it down and I got a good night sleep! I will go back.

It was great in general. Great location, good breakfast and good enough hotel in general for what you’re paying for.

Wonderful view and amazing swimming pool

We

We had a comfortable stay at Excelsior Palace Hotel. The pool was fantastic and a real highlight of the property. The location was also very convenient, making it easy to explore the surrounding area. Overall, a pleasant experience and a good choice for a relaxing stay.

Precio calidad exelente

We had a great stay! Decor might feel outdated but room was clean with renovated washroom. Outdoor pool was amazing with breathtaking view of Etna mountain and the sea. Breakfast buffet was great too.