天堂湖公寓酒店 (Paradise Lagoon Apartment)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Room in bad state; taps leaked, towel holders collapsed, kitchen Venetian blinds not working; air con failed to work; broken down furniture, only 1 fan in lounge; no AC, no fan, we couldn’t sleep…, slept on the floor. Worst nightmare staying here.

Breathtaking Views, Warm Hospitality, and Very Convenient Location I stayed here for 7 days and absolutely loved every moment. The view is breathtaking, and the room was clean with fresh, clean sheets that smelled wonderful. The atmosphere was peaceful and relaxing. What truly made this place special was the hospitality. The owner, Jane, and her assistant were incredibly kind and made me feel like I was among friends and family. I didn’t have a car during my stay, but I didn’t need one — the location is very convenient, just a 7-minute walk to a beautiful beach, great cafés, restaurants, and delicious street food. It’s also a 35-minute walk to the Saturday night market. Jane and her assistant even volunteered to take me into town to the supermarket twice, which was so thoughtful and appreciated. The maintenance man was also fantastic — always available and ready to help with anything 24/7. He even carried heavy water bottles to my room for me. This is the kind of place where you feel cared for, relaxed, and at home. I would absolutely stay here again and highly recommend it to anyone looking for comfort, kindness, and convenience.

Facilities are bad, the environment was very upset, old & property not efficiently maintained. Overall, not suggested to others.

Lift problem

The unique is only the views!

it is an apartment which is not the one like in google show resort. resort is another side, this one apartment is for sure lower class. and the unit is old, and room is not very clear. towel has stained but is washed clean but still stain permanently.

Pros - near to swimming-friendly beach, water pressure in toilet awesome, aircond works perfectly, parking space decent Cons - first impression with the management system already OUT. They let us checked in into a not-yet-cleaned apartment. Imagine coming into an apartment with rubbish full in the dustbin, bedsheets all over the bed etc. The cleaners came after that and they clean "ala kadar" using broom only (not a vacuum and mop?!) There is a large cockroach in our toilet. Beds and pillows condition are terrible. Toilet drainage is poor. No BIDET at toilet. Must use "cebok".

Unit is old, but for the price it’s ok, good satellite channels and what I always keep coming back here for the awesome sea view.. Aircond was cold no issues, bed was a little hard though

Apartment kurang bersih

I reach hotel late night due to some prob, but once reach into the room, no towel at all. The building is separated with the front dest/receptionist. Need to drive car just to take towel, and all the front desk workers some of them not too welcome us as a guest. Always grumble once we ask anything or help... Pls upgrade ur service