伊斯坦布尔艺术城市酒店 (Art City Hotel Istanbul - Boutique Class)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Staff were rude on arrival. The photos and description on the Expedia website were misleading. No working wifi. The reception area was dirty. The room was dusty. Staff could not find remote for Air Conditioning, temperature was 35C degree; eventually managed to find it. TV did not have a remote so did not work. The toilet bowl moves every time you sit on it. It was so close to the wall you had to sit sideways. No toilet roll holder. No shelves in shower for soap or shower gel. Bathroom floor and shower looked like they were never cleaned; looked grimy. Room floor was never cleaned. Will never stay there again.

Staff was excellent

Old and not clean

Place is very dirty and not looked after at all, staff don’t care at all about any complaints or issues people arise.

I like the location of the hotel, but I didnt like that the hotel doesnt submit breakfast and room service my room remained dirty without room service until I let the hotel

dirty hotel

An excellent hotel. Feels like a home away from home. Wonderful friendly & attentive staff who support their guests. Would defo return. Highly recommend.

The room were very dusty and dirty.Hair and rubbish everywhere.They didn’t clean our room evening after requesting .Staff were very rude and threatening.Felt very unsafe .Never to go back in that place again.It was horrific !!!! The picture of the place on the web are different to what we got.Breakfast is on ground floor not what picture are showing .Never to recommend to person or animal!!

The bathroom has no vent. bad musky smell from bathroom. room also had questionable wifi. small but cozy. everything else were fine.

If you want to be in the real old Istanbul and see how the locals live this is the place to stay !