深圳大梅沙雅兰酒店 (ShenZhen DaMeiSha Airland Hotel)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

We had to cancel the last nine days of our trip or risk getting stuck in China due to Coronavirus concerns. Completely unseen and out of our control. Still, the hotel refused to refund any of of our stay, even though they told our Chinese daughter-in-law that they would refund as long as it was initiated by Orbitz. Orbitz tried for almost a month but was unable to secure a refund for us. We will be staying elsewhere when we visit family in the future.

早上約7：30退房，前台只有一人，等了5分多鐘。 前台員工在處理前一位客人退房，但完全莫視後面的客人，不懂彈性處理。

空調不足，説是中央控制，不能調低過25度，朋友怕熱，晚上睡不好。再加上床墊承托力不足，全身痠痛，根本不能入睡。很不好的假期體驗！

总体感觉不错，就在大梅沙门口路对面，旁边就是奥特莱斯（虽然里面完全没有可逛的必要），去找吃的也比较方便。服务员很热情周到，房间还比较干净、舒服。 卫生工作做得有点粗心，水壶里有一包未拿出来的茶包，我在烧水喝了之后才发现，把我恶心坏了

great location

Good hotel with facilities nearby, couldn’t find my booking at first but the reception was courteous and apologetic. When booking with Hotels.com & when asked one has to the the staff that the booking is through Expedia as they wouldn’t know about Hotels.com.

Good location, the room was big.

鄰近海灘，只需步行幾分鐘便可到達； 露台可看到海灘，景觀很美； 酒店附近很多食肆、快餐店等，非常方便，而且美道也好，附近的五谷坊食乳鴿很值得一試； 美中不足，泳池很細小；房內廁所有尿味，已自行用漂白水清潔兩次也有異味

小心用信用卡付按金 我5號用信用卡付按金,6號退房後到今天24號還沒有退還 各位請小心

酒店位置很好，不过装修比较陈旧。泳池小的可怜。。 服务也比较糟糕，checkin时因为订单系统未及时同步，前台直接拒绝处理，让客人自行联系订房渠道。足足等了1小时。。。更坑爹的是小孩不小心点了一部付费电影，花了40元。。。