楚格青年旅馆 (Youth Hostel Zug)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Very nice stay. No issues or problems.

My stay was great. Awesome location just a short walk from Lake Zug, parks, and restaurants. The property is right next to the train stop which makes transportation very convenient to get in and out of Zug. I Stayed in one of the shared dorms. The beds could use curtains for some privacy but everything was clean in the room upon arrival. Staff was very friendly.

Great location within walking distance to the lake and restaurants. Very clean and staff were very friendly.

My flight was cancelled, I sent them a message about it and to asked for a cancellation of my booking and a refund but no response from them.

I had a great experience, beds were clean and staff was helpful

Hostel with convinent location

They are racist theives. I cancelled because of the pandemic and they refused to refund the money. Do they want me to catch the COVID virus and die. It was a lot of money close to a thousand US dollars.

I could not make the trip and the hotel refused to give me a refund. The hotel was wicked and inconsiderate and it was daylight robbery. I did not pay for two days like other people I paid for two weeks. It was a lot of money close to a thousand US dollars and they kept the money when I cancelled in advance because of the pandemic. It is not my fault there was a pandemic . They are racist and theives. Do not go to that hostel. They said I bought a non refundable booking. So what. The airline gave me credit everyone is giving credit. Everyone is giving a refund they understand there is a pandemic. This hostel is heartless and are theives and racist because I am black.

Great staff and very clean facilities, good breakfast

Wonderful hostel! It’s clean and safe and family friendly. Right by the train station and the lake, as well as being close to bike trails and restaurants. Walking distance to old town. The free breakfast is also a highlight!