山蕨皇宫喜来得欢迎酒店 (WelcomHeritage Fernhills Royal Palace)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

No Wi Fi, felt like a deserted place with nobody at all inside. The rooms need to be upgraded to match the rates!

We stayed one night to experience the grandeur of the palace. The staff were courteous and the meals were to a high standard that you would expect of such a place. But we felt isolated and little disappointed as it was very quiet and lacked warmt. Hot water was only on at certain times making it more univiting and some parts looked rundown. The ball room was impressive and had nostalgia but we were glad to only stay one night. I'm sure the experience may be better during the high season when it is more busier.

There was no heat even though the temperature was below 50 degree Fahrenheit. The shower did not work and the food for breakfast had run out. Our rooms had absolutely no windows or sunlight. Badly needs renovation. Most importantly it’s being run with skimpy staff and so no one answered the telephones or took care of you. Sad because bones of property are great.

Worth the money, very nice heritage property, well maintained

Rooms were not allotted in spite of confirmed bookings