Crowne Plaza 阿尔科巴尔 (Crowne Plaza Al Khobar by IHG)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The lobby is.a grand scheme the room and bathroom can be updated.

Perfect and great stay Will be coming again for sure

A disappointing experience that did not meet expectations. The hotel differs significantly from the photos presented. The furniture is noticeably worn and not clean, with visible stains on the sofas. There is also an unpleasant odor throughout the room. The bathroom curtains have a strong musty smell that is clearly noticeable in both the room and bathroom. The bed mattress and pillows are heavily worn and have lost their firmness due to extensive use. Overall, this was an experience that will not be repeated. Had circumstances allowed, I would not have continued my stay at the hotel.

Everything and I mean everything met our expectations, but Mr Ibrahim on front desk just took the service to a whole new level. A very well done to him and senior management should consider making a better use of his talent. Keep it up.

Amazing customer service by the Reception staff, especially Ibrahim, who went out of his way to help me book a travel ticket as I was not able to do so. He also kindly upgraded me to a suite, a very generous gesture. Even though I only stayed a night and couldn't use any amenities, I had a great experience and felt at home !

location and breakfast are good. Room furniture is very old Windows are very dirty. , I didn’t able to see the view

This is a great customer services place - from the front desk all the way to the breakfast staff. They are always smiling and happy to help.

Good customer service , especially front desk receptionists

Excellent front desk service , especially Hia

Courteous and polite staff. Top-notch hospitality. Clean room and quick to respond to room services. Great choice of food for breakfast. Highly recommended to book your stay in Crowne Plaza hotel.