柏林城西商务时尚公寓式酒店 (smartments Berlin City-West)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

One of the new breed of almost-no-human-contact hotels, but it all worked very smoothly. The room was large, well-appointed and comfortable and although the immediate environs of the nearby Zoo Garten station is a little grungy, it's a very handy location for shops, transport and places to eat and drink. Highly recommended.

Clean, convenient

Staff were very helpful when we needed them

Supermarket was 300 metres up the road and the kitchen had everything we wanted.

Perfect room with kitchen for a week in Berlin. Couldn’t have been improved upon. Highly recommended.

Comfortable accommodation right down the road from the train station. Very friendly staff and good food and grocery options nearby.

For the price, it was OK - a nice place to lay your head in a busy area of Berlin.

Pro-active communication before arrival with reminders of entrance instructions was excellent. Manager stored luggage as a spacial favour as I arrived early - mean't I could explore without the hassle of dragging cases etc. Lift broke down - repairs slow - BUT alternate routs well marked.

Very nice property in a prime location with all transport options in a easy walking distance. Person at reception was welcoming and quite helpful. He did help to store luggage in his office as we had to check in early. Their main lift was having problems, we had to use an alternate lift. That was the only hassle. I also had some delays and confusions on communication around a room upgrade request I made. But it was all solved in right time before travel.

Self check-in and check-out, everything was quite good and a short walk to the zoo train station. Good amenities as well with microwave.