凤凰度假村-平昌 (Phoenix Resort Pyeongchang)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The furniture was very old.

방이 좀 지저분한것 빼고는 잘놀다갔어요. 직원들 너무 친절 ㅜㅜ

자연경관이 아름답고 주변에 여행지가 많은편이라 좋았고 약간 시설이 노후된 느낌이 들었음

안내데스크에서 우선 무척 친절하였습니다. 첫인상이 너무 좋았습니다. 객실안내도 매우 친절하였습니다. 객실도 깨끗하였습니다. 서브침구와 수건이 없었으나, 따뜻하고 깨끗한 편이었습니다. 같이 간 식구들이 모두 만족하였습니다. 다음에도 또 가고 싶습니다.

Looks like it’s newly renovated. Clean, modern.

직원은 친절하나 숙소 외관 불량상태

Nice view

Tiny towels supplied and had to ask for them. The room smelled like a gym locker but the smell might have been from the clothes steam closet. Something needed to be cleaned inside there. No dishwashing detergent provided. Mold in the showers. Stains on the bedding. Ample room for ski equipment but needed a second drying rack. Beds were a nice design. Floor heat worked well. Get the mountain-view room so that you’re not over a busy parking lot. Nice skiing and family activities. The price was too high.

Room was dirty when I arrived, I flushed toilet, used bar of soap on the counter and no towels in the room. Told the front desk and they just offered new towels and not a new room. Also booked a room in the “Tower” and was placed in what looked to be like a regular room and was not in the tower attached to the hotel. Maybe that’s just how they book things online but it’s a bit deceiving. I’ll stay at the hotel nearby next time and hopefully it’s better service. Also, like no parking, they say parking available on their site but I had to park quite the distance from the hotel. They don’t enforce who parks in their parking lot so I’m going to assume that people who aren’t guests are parking there to go skiing.

We were able to relax and enjoy a comfortable stay with clean and nice facilitites