Grand TW Batam Center Hotel & Convention

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The room was really dirty, from Toilet,Window , wardrobe and the interior,, it worse than 1 star Hotel. The pool was full of Non-Hotel resident, heard from them they just be there for swimming leason, the pools water was dirty and no towel provided for hotel-Resident. The Lobby, there were no Aircon as well and the restaurant where we had breakfast the menu was limited and very hot as well, it seems the Aircon was not opened Lastly I felt no-safe, the lift can be access by anyone, no need card access, and the hotel got 2 entrance,, one entrance got security guard, the other none at all, Just imagine if the robber/Criminal come in to your Hotel Room. Overall Not worth it,, My stay in IBIS STYLE hotel previous day was worth it than this hotel.

Nil

Nice.

Swimming pool was dirty and seems Lack of maintenance. Aircon in the room not cold enough.

Wi-Fi is excellent. Zumba class is great. Massive Gym - 3 Storey. Unfortunately, 2 gyms equip down. No repair done. Breakfast for this hotel is more like 3rd class, not worth it.

Nil

Room are spacious and clean The towel smells very fresh 3 story Gym, Fitness area.. massive To be recommended

Very pleasant staff. Cues for the pool table unusable. Great singer at the 9th-floor bar. Good experience all round

We like the room, breakfast and their service. Very fast response. The food is really indonesia taste. Nice n delicious.

Staff are friendly. Location is great and easy to find food