苏梅岛洲际度假酒店 (Intercontinental Koh Samui)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Lovely staff and great rooms

Room was beautiful and spacious. Loved the bathroom, the rainshower was great, double sinks made getting around an ease. The lighted mirror was helpful. Great amentities, the twice a day cleaning ensured you never needed anything The view was absolutely amazing. The pillows and bed were incredibly comfortable. Staff were very accommodating.

When we arrived at the resort after a long taxi ride, we received a fantastic welcome from the staff. Martin (the Guest Manager) quickly seated us at a table in the lounge, where we were served a refreshing drink and cold towels. He took care of the entire check-in process there and explained how everything works at the resort. While we were waiting for our room to be ready—we arrived well before check-in—we were served afternoon tea. The rooms at this resort offer a spectacular view, as it is built along a mountainside overlooking the ocean. We were completely overwhelmed. The staff at this resort are absolutely wonderful. Everyone makes sure you have everything you need and is always happy to stop for a friendly chat, which makes the experience feel very personal. They remember what we usually order and ask the next time if we would like to have the same again. Examples of staff groups we interacted with include the lounge, breakfast, reception, traffic control, housekeeping, gardening, transport/shuttle, restaurant, and bar staff. Every single one of them is outstanding.

10/10 you can't fault anything in this resort. The staff is absolutely great and so courteous, especially Tangmo, she went above and beyond to make sure my stay was above satisfactory. I had the Best time at this resort. Everything is so beautiful ❤️❤️❤️

It was a wonderful stay for my husband's bday. Everyone was very nice and helpful.

It’s a nice property, but needs a renovation and new management. The Swedish manager that I suffer is not capable of making a decent team of his employees and even keep the property clean at the level of their pricing. The employees have goodwill but when a property is badly manage the team becomes an operational nightmare. Find another property to enjoy your holidays until this one finds its way and attention to detail in line with their premium pricing

Absolutely amazing place!

A special resort with amazing views, beautiful landscaping and excellent staff service. Breakfast buffet is one of the best I have seen.

We have spent a wonderful time staying in a family villa with 2 bedrooms for 4 nights. The villa is comfortable and spacious. The ocean view was terrific and, in particular, excellent for the sunset. The servicing team was sincere and helpful. 😃😃

Very good customer service