诗铂堪培拉思域酒店 (The Sebel Canberra Civic)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Great location, right in the middle of the city centre. Walking distance to cafes and restaurants, and lake Burley Griffin.

Excellent location, in the city centre, within walking distance of so much. The room is a great design, spacious with very useful kitchen and dining facilities. Very comfortable for my extended stay. Staff are very friendly, helpful and professional. My only concern was cleaning. Room was not vacuumed over my 19 night stay, toilet and general bathroom cleanliness not great.

Information supplied by the Hotel not Honest. I phone and inquired about the Hotel and the Room was not told if you have a pet you are only allocated the first or second floor. When I discussed this with the reception staff he was very argumentative. Why this is not advised on their website or when I phoned about the room. Poor Information. Though the Room was clean and quiet the sheets do not fit the bed so after 1 night you are sleeping on a mattress with no mattress protection. No hair dryer in the room and no supplies for your pet with bowls for food or water. Luckily we brought our own. Again this was not mentioned on the website or via Phone . Very poor communication .

Staff was very approachable and friendly

Clean and comfortable. A/C was the best with warming up the room during winter.

I loved the location and the staff were friendly

I obviously checked in on a bad day, the first room we had was dirty, the second room we had not been cleaned accepted the bed was made. Informed reception staff that the toilet seat was up and had faeces in the toilet.The shower screen was dirty, the bins were full and the kitchen sink had coffee in it. We went out for dinner so the housekeeper could clean the room that we’re in. The front desk staff were lovely and gave us free minibar and I really felt bad for them. For 4.5 star hotel, I would’ve expected that all the rooms were inspected prior to guest arrival. Also, the TV was not a smart TV, a few free to air channels or movies that you have to pay for? Really disappointing as I have stayed previously.

Great location….great clean facilities

Amazing to be able to bring our dog in the room with us!!

Good location. Easy walk to most amenities and short drive to local sights.