巴科洛德家乡酒店 - 雷森 (Hometown Hotel Bacolod - Lacson)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The bedroom is not clean specially the bathroom. Need to clean remove the stain especially the bathroom. Thank you

Staff are unwelcoming and unfriendly. Beddings and towels are not clean and very old. Comfort rooms are dirty, toilet bowl, dipper and basin are slimey. The water is yellowish. Flooded area

Room too small

We did not expect that the condition of the room is such. The room was not prepared for occupancy. The sink was not cleaned. The same with the bathroom with no toilet paper. The TV cannot be operated using the remote that we have to call the office for help. We are supposed to stay for 4 nights but has to checked out the next day because of the unfavorable condition. I have to tell the office staff person to clean the room as it has not been cleaned prior to our use. Her respond was SORRY. I told her we are donating the money that we lost.

The hotel looks really run down and I felt I've been overcharged for it. Our room is outside reception, behind a bar. On our first night, people were playing pool, too noisy. On our second night, which is a Friday, a band played all night and the noise carried on until 5am.

The hallway to room was dirty and so was the room, the door lock was damage.

Great stay and great food. Always great to stay here

Favorite place in Bacolod because is warm and homey!

Along lacson street and accessible to most tourist areas.

The staff and guest relations personnel are excellent. They are very hard-working people who deserves recognition performing their work at this hotel. I will always come back and will stay at this hotel whenever I am visiting Bacolod.