芙蓉舒特拉酒店 (Sutera Hotel)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Filthy room. Sheets & towels were stained. Latch on door was broken. Never stay there again.

Room is smelly, lots of cigarette buds outside the room window. Bed sheets are stained but bed is comfortable. Air conditioner is powerful and cold.

Dirty sheets, dirty curtains, smelling closets, bath towel is not clean, but the staff is very kind and very helpful when needed

overall ok

Having pool facility

The room smells of cigarette smoke, the less friendly staff especially the receptionist counter and I will never come to this hotel again

Facility so bad.room condition is not as aspected...

Easy for check-in and check-out process. The room smells like old furniture and it is unpleasant smell

The hotel is in good location very near to the malls and area center. However the facilities are serious wear, the amenities are not clean up for the claimed 3-Star hotel standard. No towels in room, the receptionist gave me one towel at check-in, The hotel is a nice building with pretty architect, maybe it is not in a tourist or business area so it doesn't want to maintain or upkeep. Staff is super nice and friendly though. Overall it is OK for a stop-by.

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