侧风度假村套房酒店 (Crosswinds Resort Suites)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The view is the only good thing about this place—absolutely stunning. Unfortunately, everything else was disappointing. The room was nothing like the photos—very misleading. The bathroom wasn’t properly cleaned, had mold, and smelled off. To top it off, we found a bag of trash under the sink that clearly wasn’t ours. The internet was unreliable, and when we checked the router, we discovered the cables had been chewed—possibly by a mouse. The Wi-Fi password on the info sheet was also incorrect, so we had to check the back of the router just to connect. Service was poor overall, and the condition of the room was unacceptable. Definitely won’t be coming back.

Everything was excellent especially the receptionists and the staff who are very helpful, accomodating and warm. Please fix the internet issues as we didnt have a stable connection throughout our stay. Even our tv cant be used because of poor connection.

Room and bathroom needs upgrade. Sofa/trundle bed needs replacing especially the trundle bed. There is leak in the bathroom emitting bad smell.

The unit we stayed is a bit old. The air conditioner is noisy and we had issues with adjusting the temperature.

Clean staff are nice

Excellent plsce for family... beautiful place... Ten Stars..! Highly recommended!

The rooms are great, I booked 2 rooms with me and fiancée then with my family for the other room. 1 queen bed room and 2 double bed room. A really cozy room with good running AC in both room. My main issue was the internet sometimes failing from time to time. The area is beautiful to view. Besides the beautiful view, the area made it hard to get service sometimes which is another issue.

Nice place to relax.

Very friendly staff members

The area is accessible to local restaurants. There was no Internet connection and no hot water for shower; the bathroom door was broken which could pose a safety hazard, and the AC was blowing only fan air. These matters were brought to the front desk but only the AC issue was addressed. At checkout, they charged us for a small face towel that was allegedly lost. We had it deducted from the deposit but they gave us less than what should be refunded to us. We complained because the math was incorrect and they gave us back the entire deposit. I told the front desk that there was no Internet at all and no hot water for the shower and they still want to charge us for a lost small towel. I do not recommend staying at Crosswinds because guests will be out of touch from the outside world without the Internet. There was also no telephone or Internet at our room. The hallways and the furniture were dark.