奥卡酒店 (Ocak Hotel)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Despite not having my room of choice, the hotel was comfortable and convenient with easy access to the local shopping centre and train station.

I reported to the front desk that someone came into my room when I was not there and stole money out of my room. The front desk staff was not willing to do anything and said they would let their manager know and try to check cameras. They never got back to me. It made me feel very unsafe at this hotel. I have no idea how someone entered my room, I am a young female, and I still had to stay another night in that room alone. Did someone break into my room? Did someone who works there enter my room to steal? I will never know.

Good room , clean and good value for money

The only thing disappointed was, I got two single beds instead of Double or King bed that I have booked. Otherwise, everything was good.

Nice hotel for a short stay. Would have been lovely to be able to use the gym, but I couldn’t as I was out an about during the opening times.

Good staffs

Everything you need in an accommodation are there, clean and price is less than the value.

Nice

Amenities: Empty Kitchenette in the rooms not even a single plate or fork is offered and when we asked for it we were told by a staff we could get it with a fee. Great for Family stay otherwise.

Both the room and staff were horrible. I have never seen such rude and unprofessional people in my life. We had to check out 1 day before our scheduled check out date to another hotel. No Wi-Fi in room Not a drop of water Wrong room was provided different from the booking Non-functional TV Not a spoon in the kitchen, requested reception for a spoon and Mr.Haroun told me this is not a 5 star hotel, go and buy it yourself in an absolutely terrible way. The problem is the booking says I will have basic cutlery’s in room like plate and spoon and fork but there was nothing.