迈阿密凯悦酒店 (Hyatt Regency Miami)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The staff in restaurant can be more faster and improving

Everything was great, staff was amazing. Got to check in early. Breakfast was great.

Room was clean and spacious. Close to port of Miami for our cruise.

Doesn’t appear that maintenance is high on the list of things to do. Everything worked as expected, however, carpets were stained and amenities seemed dated. I was a little disappointed after getting the buffet and wanted to take the plate to my room to finish it, and was abruptly stopped by the waiter, who said that I couldn’t take it with me. He needed to throw it away, what a waste.

Rooms need updating for the price being paid. The furniture had tips and dents, the dresser drawers weren’t closing properly. Valet staff was rude and unorganized, they ignored us the numerous times we tried to get help. Parking was difficult to locate because of no signs. Shower/bathtub wasn’t draining properly either. Walls were extremely thin, we could hear everything in the hallway and neighboring rooms.

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Muy bien servicio

The check in process was very fast! They were able to accommodate us the way we wanted. They offered help if we needed and the stuff was amazing. We really had a very good time. Highly recommend.

Cerca de todo. Excelente hotel y muy buena atención.

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