北京西单美爵酒店 (Grand Mercure Beijing Central)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Good for a short statover

Classy hotel located near shopping and stations. Nice big rooms, increadable breakfast

Air-conditioning is not turned on and window can only open a bit so very stuffy and hot.

Clean room, in a really good location but it did smell strongly of cigarettes which was disappointing

Great location with excellent services.

The bed was super comfy, it was clean and we had breakfast everyday which provided a great range of food. The staff were exceptional which really made our stay. The hotel provided a peaceful stay for a very busy holiday!

The front desk staffs can be more engaging and friendly. They are very helpful when requested. Just that it would make the guests more welcome with greetings like 你好 or "Good morning" when seen passes by.

Good lication friendly professional staff

Honestly? This hotel kinda ate. Staff was super sweet, the room and bathroom were spacious, and the lobby is low-key adorable with tons of seating. Plus there’s a coffee shop and an ice cream bar in the lobby, and a couple little stores and an ATM right next door. However, the air conditioner was only blowing warm air, which made the room uncomfortable, the shower space is tiny, and the coffee shop opens way too late (like please, bare minimum is 6am). Additionally, the surrounding area offers limited walkability; most shops, restaurants, and landmarks are only accessible by car or rideshare.

I had a pleasant stay at the Grand Mercure Beijing Central. The staff provided excellent service, and the lobby was charming and well-maintained. My room was comfortable and thoughtfully arranged. However, the air-conditioning only produced warm air, making the room less comfortable, and there were no options for a hot coffee available around 6 a.m. Overall, a lovely hotel with great service and atmosphere, but improvements to air-conditioning and early-morning amenities would enhance the experience. ⭐ 3.5 / 5