皇家桑给巴尔海滩度假村-全包式 (Royal Zanzibar Beach Resort All Inclusive)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Everything about this property was exceptional but there is only one thing that needs improvement. The Check-in process. This resort can be booked using different booking agencies such as Expedia. At the check-in counter, we had three different check-ins going on but hotel was not able to locate the check-in easily. They had to make multiple phone calls to find their booking. Despite having all the proof and evidence, they could not locate the booking in their system. This was happening at 11:00 PM at night. I booked mine using Expedia so mine was easy to locate fortunately. My family members used different agencies to book and it took them multiple phone calls and almost 2 hours (in the middle of night) to locate their booking. That whole experience could have been improved. Imagine you had a long 8-9 hours flight, went through the crappy and unnecessary lengthy Tanzania immigration process and finally came to the resort to start the vacation and you still have to go though 2 hours long of check-in process simply because resort cannot see the booking in their side. And the customer who booked has all the paper trail, email chains and payment proof that they have booked it. Other than that, this resort, staff, food, location, service, amenities, etc, everything is exceptional.

Was amazing! Staff were great and everyone was so friendly. The grounds were bliss, cant say a bad word about it

No words can describe the 10/10 customer service experience I got here. Highly recommended

Property 💯 Amenities 💯 Food 💯 Programs and entertainment 💯 Service and hospitality, above and beyond 💯 I am never going anywhere else in Zanzibar but this hotel.

“Absolutely exceptional stay! From the moment I arrived, the staff was warm, attentive, and truly went above and beyond. The room was spotless, beautifully designed, and incredibly comfortable. Every detail—from the amenities to the service—felt thoughtful and high-end. The location was perfect, making everything easily accessible. I would definitely stay here again and highly recommend it to anyone looking for a top-tier experience.”

Staff at the hotel are excellent. Rooms are very nice.

Staff was friendly and welcoming.

The hotel grounds are beautiful but the staff especially the staff at reception didn’t seem too welcoming. I also explained that we were celebrating our honeymoon and was told the room would be decorated…it never happened. The food lacks flavor…for such a big resort it would nice if it were more dining options. The rooms are also dated could use some remodeling.

We had great time at this hotel. Good evening entertainment and food was great! This hotel was busier then the other three hotels we stayed in zanzibar. Nice little beach area and bars. Would stay again..

Excellent accommodation, friendly helpful staff, good pools, restaurants and bars ( beers could have been colder) lovely location and beach. Would recommend.