捷提套房公寓 (Jetty Suites Apartments)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The hotel management is very supportive of requests and listens to feedback with actions. Some electrical appliances may need to be upgraded though.

The host is very friendly and helpful, making the check in and out very convenient

The room is old and rundown. Need maintenance and refurbishment. The pool is not clean and full of sands on the floor tiles. Everything need to be change!

Premise was run down. Both Lift wasn't working so had to climb 6 floors to the appt. Bedsheets and towels were with yellow stains. One of the toilet heater not working. Party ongoing somewhere in premise into the wee hours. Luckily was only for a night.

So far ok.

Great property. Good location. We had a few issues with the Wi Fi but the communication with staff was very good.

The hotel is very accommodating and acceded to my request for a high floor unit. This is helpful especially when there was some minor hiccups- no towels and toiletries, cannot unlock the unit from outside. WiFi was also not working. On the plus side, the unit was reasonably big, has a very good view and is well maintained. On the whole, it was a pleasant stay.

Spacious and comfortable. Very clean. Good communications as well. Location is excellent. Walking distance to the major hotspots

No reception counter but personalized service. Staff sent message to ask for ETA and gave good directions and instructions to the apartment which otherwise could be confusing. No-fuss check-in at the apartment itself. Apartment in good condition. Overall, a good experience.

Room was nice n neat. Only the beds were flimzy and check in was complicated as we had to call the agent to come and handover keys instead of the hotel check in. And not sure why they kept massaging and asking if i need this and that. Should improvise on customer relation skills as its not a professional way to deal with guest. Overall good stay.