凡尔赛特里亚农宫华尔道夫酒店 (Waldorf Astoria Versailles - Trianon Palace)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

This was the worst experience at a hotel we have ever had. Air conditioning was a joke. The Pavilion smells musty, no AC in hall & lobby, construction noise terrible. Moved to historic building AC still terrible, black mold on shower tile. Not a luxury experience.

Hotel was excellent and staff very helpful. The Ramsay restaurant was stunning.

Overpriced. No AC. Amenities are old and much is under construction.

The property is amazing! It’s next to the Versailles Palace, the staff is very friendly, the hotel is an absolute 10!

Air conditioning was very poor

Staff are excellent but the aircon needs some work

Terrible experience from start to finish. I booked this hotel expecting an excellent stay, but the air conditioning in hotel was completely broken. The temperature made the hotel practically uninhabitable. Even in my bedroom I contacted management to fix the issue or move me to a different room, but my concerns were completely ignored. It is incredibly frustrating to pay full price for a room and not receive the amenities that were promised. The lack of accountability and poor customer service made this a truly miserable trip. Do yourself a favor and book a different hotel. People at front desk was so rude. Biggest disappointment ever.

We had a nice stay at Waldorf Astoria Versailles, including dinner at Gordon Ramsay, where we had a good experience. Unfortunately, two days after checkout, we were incorrectly charged €200 for a “no-show” fee at the restaurant, despite the fact that we had actually dined there. What should have been a simple mistake to correct turned into a four-month process. Since February, I have repeatedly contacted the hotel, but the issue was not properly investigated, and I felt that they expected me to simply give up. Only after my Danish bank opened a fraud claim was the matter seriously reviewed. The hotel then acknowledged the mistake to the bank (not to me) and refunded the €200. I am disappointed that it required four months of effort and intervention from my bank to resolve an error that could have been easily corrected from the beginning. This experience has unfortunately changed my opinion of the hotel, and I will not return or recommend.

The staff were helpful in spite of the language barrier, air conditioning was very poor. Gardens looked dry, not a lush as they appeared on their website.

Top notch… Flawless