济州乐天酒店 (Lotte Hotel Jeju)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Lovely location. It's a big resort with lots of amenities. It's a bit dated but still fairly well maintained. Would recommend. Breakfast buffet options are the same everyday which was a negative but food was tasty and good variety. Staff were very helpful.

Easy check-in and check-out. The hotel is very kid-friendly and has easy access to the beach. There’s also a great outdoor swimming pool that’s open until 10 or 11 p.m. My kids and I had a blast! By the way, you don’t even have to go to the beach—the outdoor pool is more than enough for both kids and adults to have a great time. There are plenty of restaurant options nearby, and the staff are friendly and welcoming. I highly recommend this hotel for a family vacation with kids.

Clean room, staff is very attentive and the outdoor pool is excellent

If you want to relax and stay far from the city, this is a perfect hotel to stay. Just a tip, if you plan to rent a car, you need to have an international license.

Perfect location and beautiful scenery! Walkable to the beach! Quiet and peaceful. Highly recommend to stay here!

Everything was good. The rooms are a bit dated but other than that all good.

Amazing resort and great service. Staff was all super helpful and most had enough English to help me get through check-in/check-out and meals. Room service and food was great too.

Upon arrival I used one of their Laundry bags to put my son's and my dirty clothes. The following day after our tour had ended and we had returned to the hotel I noticed that the bag was gone (house keeper had cleaned the room). I was hesitant to contact the front desk as I thought they had taken the Laundry bag with my clothes to wash. The following day I had not received my clothes and I contacted the Laundry service. They attempted to find my clothes but was not able to. I spoke to a manager and informed her about my situation. She said that she would look into it. I got a call back apologizing for not finding my clothes. They did offer complementary dinner for my son and I.

Hi, it was our 2nd time visiting Lotte Hotel Jeju & their service was next level. My family & I had the best experience ever here!! They speak both Korean and English which helped. I must say Rachel who helped us needs to be promoted as manager if she isn’t already!! The room was spacious, elegant and clean. The whole resort is very nice and well maintained. The pool and jacuzzi is nice! We would definitely recommend to all of our friends and family. There’s access to the beach down below but make sure you’re ok to walk up and down some steps as it can be steep. Last but not least, I highly recommend their breakfast buffet…. I think it is 2nd best compared to The Conrad in Seoul’s Breakfast Buffet. Can’t wait to go back again!! Thank you Lotte Hotel Jeju!

One of the excellent properties maintained and a good experience!