伊匹库塔巴厘岛酒店 (Episode Kuta Bali)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

This hotel is better than the 8/10 rating. The facilities was clean and staff were all very friendly. The spa was also very reasonably priced and the massage was awesome.

Good stay

Food and Service nice

They could not find our booking at 2am in the morning and then made me pay in cash for another room so my family could sleep. The only room they had was two single beds. So my family of 4 had to make do.

Shopping mall 👍

Staff were amazing, but the property itself was awful, moved rooms due to the awful sickening smell but unfortunately the smell was everywhere, no windows or balconies in the family rooms and had many issues with the air-conditioning not working, mouldy and damp. Location was not the holiday we were expecting, in the end we ended up checking out early with no refund to a more relaxing location and a healthier environment, did not regret it. Recommend episode Kuta for a night or 2 stay but no longer than that, overall the experience was very disappointing. Buffet breakfast was okay but so busy with many hands touching the utensils is almost a health hazard. But yes staff were amazing, very helpful and accommodating.

The staff were excellent. What didn't like was the really bad smell and the enclosed pool area very hot and no air flow.

Nice room

Good: - Very close to the mall, where you can shop in the supermarket. - STAFF ARE AMAZING!!! - The location is good if you want to do tours and visit beaches - relatively quiet BAD: - bathroom and mainly the toilet was not properly clean - air con didn't work well, even after requesting it to be fixed - lots of noises from air con and other things in the room - weird smell in the hotel

Great staff. Great service Great Hotel. Great value