图坎酒店及海滩俱乐部 (Tukan Hotel Playa del Carmen)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Great room, pool, staff, & location! Would definitely stay here again

This place was dirty, not maintain, staff was not very kind. For the price it’s not worth it

The hotel is well located and has reasonable facilities. There are some better accommodations and others that are not so good. Be careful not to book a room that is only cleaned every 4 days. I had never seen this before. There is no mini-fridge in the rooms, and, in addition, the water in all the showers and taps is salty.

Buen hotel por su ubicacion ya que está a metros de la 5 avenida

Severely dated, barely any hot water, water was salty and every faucet was decaying to wobbling on the pipes?? Do not lean on any railing as they are extremely rotten. The staff seem to try hard for what they have to work with. Our room was across the street in another totally resort. Hot tub pool was falling apart, cold and no jets. Same with hot tub at main pool. The pool did get sun for 4-5 hours at high time. This place needs a severe renovation to jump up to a three star

More like a hostel with a nicer outdoor pool area and courtyard. Room was clean but no soap, shampoo, bar fridge, face cloth and the safe was unusable as the lock was missing. Not sure if you had purchase or not as it wasn't mentioned at check-in.

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The rooms are nice and clean, i always get the same room and I love the balcony. Added bonus this year was soaps and bottled water

Room

Ok