拿波里黄金酒店 (Napoli's Gold Hotel)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

It was just a bed and a shower. AC unit needs to be repaired. Not having anyone but the maid service to greet us was a bit disappointing. Not a hotel service we were expecting.

The staff was extremely helpful with tips on navigating Napoli and surrounding areas

This facility named as a “hotel” but it was like a hostel or motel, no lobby, no front desk staff, pictures in the description is very misleading. Place was located on a dirty Main Street, garbage everywhere and felt unsafe to walk after 9 pm . A.c didn’t work, safe deposit box didn’t work, we have to carry our valuables everywhere. This facility charged us similar to standard 3 to 4 star hotel price in the area with but service of a hostel. My family was very uncomfortable. Expedia should have a policy to name a facility a hotel as this is very misleading.

Only recommended this property because is nearby to city center, train station. Ferry port and restaurants and bars. But this property looks apartments and they don’t have 24 hours front desk services. Is very small. Whe have to wait in the streets for someone to open the doors for us because we arrived after 7:00 pm. And the door was closed

Would not stay here again

There was no service. It was difficult to get a hold of someone to check in and not possible to get a hold of someone to check out. We had to leave keys with the cleaning staff. There was no one in the front desk. The place seemed more like a hostel, we heard everyone in the other rooms, they gave us keys to the building to get in the hotel since they don’t have a person there at all times. If you need toilet paper or anything you can’t get it because there is no one there! Instructions to get in the building or find the hotel was not in the website or this app. Neighborhood was sketchy but it was near a transportation hub. Would not stay here again.

Hotel is in a convenient location to shopping and dining with transportation near by. The beauty of Napoli is it’s a vibrant city with that in mind our hotel room was not quiet so that’s to be considered if you want a quiet room. Bathroom was old and in poor repair with broken parts, no toilet seat. No hot water and when we asked for some bottled water the staff said yes but never stocked our room.

On the website it stated 24 hour concierge and English speaking. Both not true. Shuttle on website- was contacted and then requested shuttle and never contacted back.

I really enjoyed the location and the friendly staff. It was small which I loved. The beds were very very hard- and that may be an American thing. But the air conditioning was awesome!

The photos taken made the room look bigger than it was. You get 4 keys to get in and out if many doors...not convenient.