库塔18套房别墅 (18 Suite Villa Kuta)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The welcome at the front desk was exceptional- Ariel made us feel like we were at our own home. All expectations were exceeded. Room service was always on time and worked according to our schedule. Food was great. Restaurants and shopping were within walking distance. Excellent location! Pool was clean and inviting.

Definitely not spotless

Walkable to convenience stores and Discovery Mall. 30 mins walk to Beachwalk Mall and Grab ride of 15 mins to Mal Bali Galleria. Loved the ambience of a private pool and friendly, accomodating staff. There was also a cafe and a massage place just outside its entrance. Overall, it is highly recommended!

The staff were extremely helpful. And always greeted me. My room was spotless. The aircon was great. A few metres away from Kartika Plaza, restaurants and shops. A few hundred metres from Discovery Mall. Very close to the airport

On the first night we arrived at 11.00pm and was shown to our room where we settled in by 1.00am we contacted staff to come to our room we had a rat trying to eat its way into our room staff arrived and got rid of it ,day 2 door lock was a problem so we had staff show us how to use them,Day3 Sliding door to our room was jammed because of runners are worn out and need to be replaced Day4 Aircon very noisey but cant be replaced yet. Day 5No sound proofing in room at all and on a very noisery street (pudaksari) nothing could be done but move to another villa with the same problem so we stayed. Day 6 the food in the breakfast bainmaree was the same everyday just warmed up Day 7 pool pump stopped working Day 8 9 10 all good We suppose. hat was the Con side of things now the Pro side The staff are probably the best staff we have delt with for a long time Wanda (manager we think) Fantastic and in control very helpful ,Pratiwi (bar staff and kitchen) Fantastic person and tries very hard to help with whatever we needed . outstanding person and tries very hard to understand and serve , Kadek Maintenance staff when we had a problem he was there with his men in under 1 minute to rectify problem . To all the other staff we delt with thank you . Overall the staff do an exceptional job and our thanks to them . The villa needs a lot of work cupboard doors falling off in kitchenet,sliding door into room needs new runners, soundproofing would be nice and seal the gaps that let in the outside

Staff was extremely kind and generous, room service menu was delicious especially the drinks. Bed was really comfortable, area was extremely convenient for a lot of shopping and dining. Easy walk to Kuta beach, overall great stay! Would recommend if staying in Kuta!

Good value for money. Getting a villa with private pool and a lot of privacy. Breakfast was quite poor. Staff was nice enough. Located in back alley creeped me out.

My stay at 18 Suite loft by Amithya commenced impressively, with an initial accommodation in a one-bedroom villa featuring a private pool. The hotel's location is advantageous, being in close proximity to the airport. The staff demonstrated exceptional helpfulness and facilitated birthday decorations upon arrival, which proved to be a lovely gesture. However, I reported an incident to the front desk involving the presence of a rat in my room. Consequently, I was relocated to a different room in the middle of the night. The front desk offered complimentary airport transportation as a gesture of goodwill due to the inconvenience and rodent issue. Despite this, I opted to pay for driver services to transport me to the airport and settled all outstanding balances upon checkout. The front desk subsequently informed me that they were unable to locate the rat. I strongly advise exercising caution when booking, as the property appears to have a rodent infestation.

Stayed 23 days in a villa with a private pool. Absolutely amazing. All the staff are so lovely and helpful which made my holiday. Room clean, bed comfortable, toiletries cotton buds, mosquito spray, decent size toothpaste and brushes. Water supplied daily. Would definitely come back. Pool area for everyone is beautiful, breakfast was nice and in a great location

clean rooms friendly staff breakfast was always cold and coffee was also cold