阿斯顿冼都湖度假村及会议中心 (Aston Sentul lake Resort & Conference Center)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

We are having gate away and so far the covit protocol is quite good in this hotel, it’s clean and the staf is friendly and very informative….

Nice location outside Jakarta for short getaway.

This property was a huge disappointment for me. The place looked nothing like in the photos. The photos are edited way too much and gives off the wrong impression. The price for this property was also way too high (compared to our other options). We only picked this property because we trusted these photos. We also booked queen beds and was told at the counter they had no option but to switch us to 2 single beds. We checked in at around 2:30pm, which means this wasn't due to the fact that we came late. The lady was also extremely impatient and rude. She kind of had the attitude of "yeah that's too bad. if you don't want the small beds you are welcome to leave". The breakfast restaurant was way too small for this establishment too, so it got way too crowded. It basically was not able to serve everyone.

Rooms comes with balcony facing mountains and pool. Walking distance to good coffee shops and store.

The bathroom smells a bit.

Room was nice, but house keeping team need major improvement. Service was so slow.... Kitchen need to work faster to anticipate the high turnover during breakfast time. When we arrived there for breakfast, there was barely anything we could eat.

Good activities for kids, big kids playing room, outdoor feeding ducks and rabbits. Swimming pool is great.

Hotel was great but bad service 1. 2nd stay but always got staff coming to the room& tell us that the room is not paid yet(weird! We booked through expedia btw) 2.breakfast was full but they got us in anyway w/o nobody finding us seats (we could’ve just ordered brfast @room if we know there is no table left;weird again) 3.jacuzzi @villa was too hot but engineering can fix it @out last day of stay(villa stay); it’s a 3 days 2 nights stay & they’ve tried to fix it since the day we got there (haha)

Weather not so cool and aircon not cool also. I booked suite room 632 but service its not like suite guess. Breakfast have variety food and nice taste.

Room is nice n spacious but the AC is not central so it took very long to get cold. Late check out is only 30 min extra time The breakfast is very nice though. Overall is not bad but a bit pricey for this fascilities.