东方御花园及SPA酒店 (Oriental Rivoli Hotel & SPA)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Very good

Our 15‑day Egypt trip ended with a disappointing stay at Oriental Rivoli Hotel in Sharm El Sheikh (March 11–15, 2026). We arrived at 1:30 a.m. and were greeted by a rude, unprofessional receptionist. The first room, 2262, was clearly used: unmade bed, beer glasses, and towels on the floor. It also had one bed instead of the two we reserved. The receptionist insisted no two‑bed rooms were available and told us to “just stay” in the used room. After nearly an hour of back‑and‑forth and being shown an inferior room in the back, we were finally given Room 2261—which did have two beds, proving availability the whole time. For our second booking (initially for three people), our third traveler couldn’t come. We asked to adjust the reservation since it was “pay at the hotel,” but the receptionist refused and told us to deal with Expedia at 2:30 a.m. He still charged us for three people and gave us three towel keys. Minutes later, he demanded we return one key because only two guests were staying. At 2:45 a.m., he even sent the bellhop to retrieve it. We refused since we were still being charged for three.

Our 15‑day Egypt trip with friends and family ended with a stay in Sharm El Sheikh at the Oriental Rivoli Hotel from March 11–15, 2026. We had reserved three rooms through Expedia. Unfortunately, our experience at this hotel left a very bad taste at the end of what had otherwise been an amazing Cairo/Nile Cruise vacation. We arrived at the hotel at 1:30 a.m. and were greeted by an unprofessional and rude receptionist. 1.First Room Issue The bellhop took us to Room 2262, which was clearly used an unmade, slept‑in bed, glasses of beer on the credenza, and bath towels on the floor. On top of that, the room had only one bed even though we reserved a room for two people. When we asked for another room, the receptionist immediately said they had no rooms with two beds available and insisted we stay in the used room. He kept saying “It’s okay, what’s wrong?” What do you mean what’s wrong? The room was used. He told us to “check the room, and if we didn’t like it, come back.” This was an unreasonable request. They then took us to a room in the back of the hotel that was clearly below standard—now we understood why he wanted us to “check it first.” After almost an hour of haggling with the receptionist, exhausted at this point, we finally asked for a room with one bed instead. When we arrived at Room 2261 right next to the original used room it shockingly had two beds. So after all that arguing and the receptionist rudely insisting there were no two‑bed rooms available.

Super hotel. Trzy baseny. Bardzo dobre jedzenie. Blisko sklepów. Czysto. Personel bardzo sympatyczny, w szczególności Pan w recepcji.

It is a good place to stay close to everything the beaches are acceptable the liquor is made in Egypt the food quality is five out of 10 the sweets are 8 out of 10, The place needs updating but it is acceptable so all in all it’s a good place to stay.

لاشىء على الاطلاق الطعام سيىء اقامة شاملة لايعطونك الماء فى الغرفة المدير سوف اعطيك زوجاجتانماء كل يوم وكانه عمل كبير وحدث مرة واحدة الامان ليس على المستوى لقد ضيعت ثلاثة ايام كنت حجز١٠ ايام واضررت للذهاب انه واهم لا يطاقون حقا

A good budget hotel 10 minutes from beach east transport options the 5£ bus hop on hop off convenient

It should be five star hotel! With all these facilities that they offer.

A very average hotel. Room was clean but the water in the shower had a lot of sand in it and it was brown in color. Staff are friendly. Breakfast was very poor - 4 pieces of different bread with 1 plain croissant and some feta cheese along with cucumber and tomatoes every day. Omelet station is fine. The bed is average for comfort. Overall experience, for the money paid is fine.

Staff do their very best to please you. Nice pool area. Good food. I found the background music they play nice but repetitive.