丽江悦榕庄 (Banyan Tree Lijiang)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Loved the hotel, excellent stay, environment, and Lijiang Old Town is walkable with many anemities. Definitely recommend. Staff is friendly, very friendly and quick to respond.

I had a wonderful stay at Banyan tree Lijiang. Unfortunately the weather wasn’t great during my stay. Nevertheless, the hotel and facilities were amazing! Abby, Coco and Xiao Tang at the reception were also amazing and made us all feel so welcome!

Had a wonderful day at this Hotel over the Easter weekend Abby from the front desk was fantastic!

The property is aged and the front light did not work most of the time so we need to walk in the dark at night, which is quiet dangerous. The dining options were very limited so there is nothing to eat at night besides the Chinese restaurant. The TV had very limited foreign channels, which is very disappointing for an international brand. Of course if they are only catering to Mainland Chinese tourists then it would be fine. Overall a bit disappointed with the hotel brand.

Beautiful property, iconic park and amazing staff. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Lijiang.

Good service

This hotel is the highlight of our short stay in Lijiang. The hotel itself is a form of art in landscaping and architecture. A quiet, exquisite, and relaxing oasis just five mins walk away from the Suhe Old Town. The whole staff team is so kind and helpful. Our family of four (incl. elderly parents) enjoyed the wonderful food options, spa, and various hotel activities here. If I ever come back to Lijiang, I will def still stay here.

Our trip to Yunnan wouldn‘t have been made pefect without the stay in Banyan Tree Lijiang. The credit must go to the staff, Elin. Elin is always courteous and responsive. She has been very helpful all the time. She is also very caring and always checks with us to see if we have any need. We stayed there for a couple of nights and then went to other places of Yunnan. On the very last day of our trip, we went back to stay there. Elin went out her way to prepare a better villa for us. Even though she wasn’t on roster on the day we were there, she made sure that other staff were aware of what to do. When compared to other 5 star hotels (including other countries), this is the best customer service we have ever come across. Elin‘s service has made Banjan Tree Lijang stand out.

I had a most restful time and was so pampered by the attentive and helpful staff. The house-keeping team ensured that I lacked nothing and anticipated my needs, the servers at breakfast, particularly Fancy Yuen, remembers how I liked my coffee and makes it each day for me.

condition of the property is excellent with great views. It is a taxi ride to most places but I enjoyed it there.