双威酒店 (Sunway Hotel Hanoi)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Big clean rooms with excellent breakfast. I would stay here again!

Hotel situated in a great location with coffee shops and convenience shops withing walking distance. Rooms are as described and staff are very helpful and accommodating.

The staff is extremely friendly and accomodating. I went straight to the hotel after my arrival in Hanoi. It was 11:30 am, so I was just trying to store my luggage until it was time to check-in which is at 2, but they were able to let us check-in at 11:30 am which was amazing. The room was also clean.

Good hotel slightly off the beaten track. Excellent service and breakfast. Quiet rooms. Good lifts. Very attentive staff

Room was spacious and clean. Easy access and friendly reception.

I would give more than five stars if it allowable. I forgot all my passport and documents in the safe and walked out of hotel after checked out. Hotel associates contacted me to my cellphone then inform me that my passport and other document were found and are ready pickup at front desk, I am really appreciated their excellent customer services.

Excellent services

Staff pleasant. Rooms comfortable and good size. Did not eat any food or drink at the hotel. Male member of staff at check in not as warm and welcoming as expected. Sauna: water in wooden bowl very dirty. I had to clean very well wooden bowl and spoon before using, they need replacing. Remember to ask housekeeping to clean the fitness area including sauna and steam room. I would stay at this hotel again.

Easy to sleep

the best part was their breakfast.. they made fresh juices of many kinds to order!