查汶海滩度假酒店 (Chawengburi Resort)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The room we were allocated was near the busy road and the Wi-Fi was not working so we asked to be moved. After a while waiting at reception we were moved to a better room with functioning Wi-Fi but the shower had erratic hot water and a shower head you had to hold otherwise it sprayed the opposite wall an soaked towel and anything that side of the shower

Great Staff, excellent stay, beach 1 min away from my room, close to downtown.

Very nice family resort close to all. Loved our stay! Would def recommend and book again. Wonderful stay!

Very low quality amenities, low quality room, the entire resort is old and looks like it is falling appart. For the price we would have expected way better. The beds have bed bugs, we go bitten quite badly. Some days, there was no water coming out of the tap. The furnitures and fixtures are old and outdated. The entire resort needs a real overall. The only good point is the location whcih is great. Wont come back to this place for sure.

Great location, quiet but still close to many restaurants and bars. Very friendly staff.

Very nice resort Great location and very friendly staff

The rooms were

The location is brilliant, close to dining and shopping. The staff were extremely friendly and helpful and room cleanliness was great. I will stay here again when back in Samui.

Location is great. It's close to everything. The beach is beautiful. The breakfast every morning by Chef Ann is outstanding !! Recommend.

This resort had brown water running through the faucets in the sink and the shower in ALL the rooms when we stayed. This is completely unacceptable as it means we were unable to shower or even brush our teeth. When we notified the front desk, we were moved to six different rooms that all had brown water. In the end they asked if we would want to stay in a room where one of the beds didn’t have sheets or pillows but allegedly had “clean” water (the water was actually brown fyi so this was a complete lie from the workers). They also initially wanted us to pay for the room “upgrade” which is completely unreasonable — we paid for a room with clean water. The manager and front desk worker seemed completely unorganized and not hospitable as they completely disregarded our complaints. The workers didn’t even offer to grab us sheets for the bed. Even when we asked to get fully refunded, neither seemed to know how to get the refund, how the bookings were done, or how to get our money back. Also the WiFi completely stopped working at some point. Overall, we wasted almost four hours trying to find a new room and trying to get a refund before finally leaving the hotel **warning for all future guests — make sure to plug the drains and run the water in the sink/shower for several minutes. The water would always turn brown after a few seconds**