银湖度假村 (Silver Lake Resort)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

We had to switch rooms twice.

There were no sheets for the sofa bed and the people in the next room over were smoking weed so it smelled terrible in the hallway and the entrance to our room.

Love response and friendly staff. Pool areas was awesome and nice bars and restaurants. Excellent place to stay

The rooms are clean but our first room had no AC then the second room had no hot water the first night. They don’t do anything about the people smoking marijuana so the whole building, elevator and pool areas just reek of it. We stayed here twice but may not stay again.

Pool area

Todo estuvo accesible, organizado y muy buema ubicacion para MAGIC KINGDOW

Booked a one night stay at this location. Upon checking out, we always pull the sheets to ensure that the staff cleans the room properly. Wellllll, once the sheets were pulled on the king bed, it revealed about 3 stains (wet bed stains). I took pictures to show the front desk, but was told, since I was checking out, there was nothing that I could do. Wasn't offered an apology, nor did management bother to come speak to me about the issue or take a look at the pictures that I took. In addition to the bed, there was a slipper belonging to a past guess located under the bed that was stained. In the other attached room, we found female eyelashes that weren't cleaned up in the bathroom, and a finger nail entangled inside one of the pillow cases in that room. Behind that bed, was a childs toy that was left behind, that housekeeping failed to remove. So, I'm lost for words honestly. Room #9308 G & H

We checked in closer to 5 and found the cleaning crew still in the room. They rushed to get out and it showed. We had no trash bags and found food stains on the walls. The shower door wouldn’t close. We called for both bags and maintenance and neither came. The room is comfortable enough and the beds are good. I like the space and it’s very close to Animal Kingdom and other dining. It’s fine for the cost but don’t expect luxury.

Above average for the price. Great value. The staff was friendly and helpful. Clean!! The pools (plural) were great. Good activities. Maybe should have more pots and pans; that’s my only constructive comment.

I like the clean rooms, the staff was friendly the virtual golf room was under maintenance so we didn't get to use it, overall everything was great