清迈万达文华度假酒店•北国之宫 (WandaVista Resort Khum Wang Nuea Chiang Mai)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Excellent pool! Lovely big rooms in tropical paradise.

Wonderful Resort, beautiful architecture, excellent friendly staff. Highly recommend.

The room was nice but the bathroom had very bad sewage smell entire time. It was the only disappointing part of oir stay. The service was great, food was good and even when i never got any response from hotel about my transfer from airport and making a specail stay for our Aniversary the front desk tried to make it up by sending us an afternoon tea tray as complimentary gesture.

Fantastic staff that were always looking to help to ensure the stay was as pleasant as possible. Really beautiful and quite place.

very clean, friendly staff, beautiful property

This place was amazing. The construction using Teak was beautiful. The staff also were some of the best. The food was delicious. I had no complaints about this place. I would definitely recommend and would definitely come back!

Loved staying at the property itself but too inconveniently located - far from Chiang Mai city center

Love love it but getting to Chiang Mai I felt could’ve been easier

The property was small, well outside the city, and it’s nothing walkable or nearby. The hotel failed to have their promised shuttle service available on time and made us almost miss a flight. They didn’t have much available for breakfast whatsoever. They billed us for a dirty towel, yes a dirty towel. They never replaced our towels in the room that were left out to be replaced and got billed literally minutes before we had to leave. We not only asked for a shuttle prior to arrival and a chefs cooking class 3x but never got a response nor was an answer ready when we arrived. The shuttle service we booked the night before departure was not only not ready, the driver arrived 15min late and ruined our morning. You cannot expect to have any coffee or breakfast before 8:00am. We Couldn’t resolve this as no manager available to escalate or discuss these issues, especially the extra billing for a dirty towel at time of check-out was not acceptable and this wasn’t the first time. Numerous times we were told they could help with requests we made as they had too little staff on site. The room was nice and pool was clean but would not recommend.

As mentioned in previous reviews, the property is quite far from the city center, but if you don’t mind the commute, it’s a very nice place to stay. The detail in the architecture is pretty remarkable. Would have loved to stay a bit longer. Only gripe was the lack of amenities. The restaurant was closed at 7pm?, so we had to order delivery from grabapp, which was a bit of an inconvenience, but otherwise no complaints. Hotel staff were very friendly.