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2位成人, 1间客房
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Flower Of Joy Wellness Villa 
19 Wellsprings, Cascade查看地图AED 642.58每晚
此为近30天内最便宜的价格（参考10月28日价格）
预订推荐理由
风景优美
多数用户对客房景观给予好评
热门设施
屋顶露台
免费WiFi
行李寄存
探索周边玩乐
4
Standard Apartment, 5 Bedrooms, Mountain View
多张床
232.3 m²
山景
赚取klook客路积分，下次消费抵扣
评价
全部
4.5+
3.0+
评价日期：2026年8月10日
1.0/5.0
一般家人同行 · 朋友和家人出行
Family of Nine Left Stranded Outside in the Dark
An extremely distressing experience. I booked Flowers of Joy Wellness Villa through Hotels.com for nine family members, including my elderly mother and four children aged 7–14.
The host called on check-in day and I confirmed arrival between 5–6 pm. Check-in was advertised until 9 pm. At 6:06 pm, I WhatsApped to say we were almost there; the message was delivered. We arrived at 6:20 pm, but repeated calls went unanswered. At 6:24 pm, I messaged that we were at the gate. Again, the message was delivered. I continued calling until 6:43 pm with no response.
As darkness fell, nine of us were stranded outside a locked compound. My elderly mother became distressed, while the children were tired and hungry. This was not simply poor service—it was now a serious safety concern.
Hotels.com spent approximately 1 hour 40 minutes finding emergency accommodation for nine people on a Friday evening. Thankfully, Kapok Hotel accommodated us around 8 pm and was outstanding.
The host finally called around 8:30 pm, stating his phone had died. Regardless, our arrival had been confirmed and we arrived within the advertised check-in period.
I strongly caution families, particularly those travelling with children or elderly relatives. Huge thanks to Hotels.com and Kapok Hotel for coming to our rescue.
概览
停车场指定吸烟区衣物水洗礼宾服务旅游咨询台户外泳池