那不勒斯梅尔罗斯酒店 (Melrose Napoli)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

I had not received the message with check in details before arriving and the reception desk was empty. However, the owner answered my call immediately and was able to complete our registration through WhatsApp. The bedroom and private bathroom were very nice with a comfortable bed and good A/C (it was extremely hot outside during our visit). There was a good breakfast and the young woman serving the breakfast was very friendly and helpful. The location is in the heart of old Napoli - it was very interesting and there were so many restaurants and cafes (we liked the Blind Pig craft beer and wine bar right across the street at the end of a day of sightseeing). It is also relatively close to the Naples branch of the Gallery of Italy, and within a 30 minute walk to the Naples Underground tour. We used the metro and the buses (be aware - we were pickpocketed on the bus) and the funicular, which was fun). With a bit of public transit, it was fairly easy to get to the Catacombs of San Gennaro and San Guidiso. The location was also within a 30 minute walk of the train station and the port where the hydrofoils arrive from the Amalfi coast and islands.

Room very very clean Staff excellent: attention to customer, knowledgeable, exceeding expectations: Anna Maria you were wonderful, attentive and ready to provide our group of 10 people with outstanding service!Breakfast was excellent and great variety! Coffee in Napoli: to die for! Air conditioning working properly. All good: service, location, comfort, safety!

This place was cute and unassuming. The entrance is in alley by convenient to everywhere. Anna was great, when she was there. It did get loud in the evenings but didn't hinder us from sleeping. Its a lively area!

Terrible hotel, two days no A/C very poor management. If you open window very big noise from the street because there is too many bars. They call it HOTEL but level is more close to hostel

Great location and responsive hosts. Recommend

Our stay was lovely. The room was spacious and the location was perfect for exploring. We were a family of four in a family room. Close to metro in the historic center. The staff was friendly and helpful and the breakfast was a wonderful touch! Also, there is an elevator for those who need it.

Do not book this place. No staff onsite.They contacted us direct via WhatsApp and demanded we pay via a third party. We tried to contact them via the phone number on their website and it was disconnected. We had to contact Wotif, who verified the message was from the hotel and not a scam. Copies of our passports also had to be sent before arrival. The lock on the room was broken. The glass door of the bathroom and in the shower is weird. Noisy outside with bars located below the window of the room. We waited around for the breakfast they didn’t provide. They claim they left a note, but there was not anything. This was the worst experience and ruined our stay in Napoli.

Such a cute place to stay, cozy and modern. I loved how spacious the rooms were. Away enough so it's not too loud outside, but there are plenty of cute pubs downstairs and a pizza place called OWAP around the corner. The place was clean and well kept. Breakfast was wonderful and the staff was so attentive and helpful.

We loved our stay here! First, the location was excellent and easy walking distance to many sights and places to see. Second, the staff was wonderful and helpful. Third, the breakfast was very tasty! I also have to say that everything was clean and ready for our visit. We were able to keep our luggage before check in on our arrival day and were able to store for the day before departure as well. I would highly recommend staying here and will stay next time I return to Napoli!

The staff was nice , we were able keep our luggage