上海皇廷花园酒店 (Royal Garden Hotel ShangHai)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Architecture was authentic and beautiful, all the courtyards and gardens. It all came to life after dark as well when the lights came on. Staff were very friendly and helpful

Amazing - we loved it so much - beautiful gardens and very clean - nothing bad can be said - thank you very much

Came here w 3 kids. Amazing property and staff. Really wish all hotels were laid out like this.

Loved everything about the property. So beautiful!

This hotel is absolutely beautiful! The hotel staff are all very friendly and helpful, especially Derek. As foreigners and we use eSIM without a physical phone number, it’s not an easy thing to reserve Disney park tickets. Derek has gone beyond and above to assist us, we feel sorry to take him so much time but his service is just great!

Absolutely fantastic from start to finish. The staff couldn’t be more helpful. Room was very clean. The hotel grounds are so stunning, even more so after dark. We were happy just walking around the hotel grounds. If we wanted to go out and about the staff would organise a taxi ( very cheap). Highly recommend. An attraction by itself.

Everything perfect

Staff were absolutely lovely and so helpful! Very clean. A stunning hotel.

Beautiful property would stay again close to the airport

Positives: Property: The hotel is stunning and expansive. Plenty of freebies: Free 1 time minibar, foot soak, breakfast, wine and photoshoot, shuttle bus for the airport and disney. Gym: very good gym. Negatives: Housekeeping: I don't think they replaced the bedsheets in the entire 9 nights I was there and didnt take away the dirty dishes we had for days. Supplies like shower caps, bath salts etc arent replaced - which sucks since they chucked out the shower cap the first day they cleaned my room. Breakfast: Pastries tasted quite stale and the variety didn't change much at all throughout my stay. Staff: weren't very friendly. They weren't awful but could certainly be more hospitable.