君悦国际酒店及免费机场接驳和免费 VPN - 企鹅酒店（广州白云国际机场店） (Grand Hyatt International Hotel & Free Airport Shuttle, Free VPN, Penguin Airport Hotel.)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

the breakfast was good, most of the staff was polite and helpful. There was a washing machine but no dryer. The property is a bit dated but overall its a good budget friendly option

False advertised hotel. Wrong location on hotels.com map, misleading pictures, name is not even penguin. Terrible and very dirty hotel. Full of smoke even though it is marked as smoke free. Staff was ignoring my questions and i didnt even end up staying, left 5 minutes later.

I enjoyed my stay, all was good, breakfast, rooms and airport shuttle

Everything was bad, nothing was good in this hotel: A lot of flies inside the room Ripped towels Very dirty sheets Blood stains on the sheets Broken laundry basket Dirty bathroom and toilet Far away from Canton Fair but in Expedia stated the distance from this hotel to Canton Fair is about 6 mils which is not correct, it's about 43 miles or more

Staff was very unprofessional and the hotel is located at a different location than what’s advertised. They say they have a location at Xiaobei but they don’t and will end up getting you confused looking for something where it’s not. They also couldn’t offer a shuttle service and their young man at the reception is very arrogant and rude.