The Mate Fukuoka

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

ワンルームアパートでテレビがなかったが快適に過ごせた

築年数も新しく快適に過ごす事が出来ました。

宿泊地か地図と違い迷ってしまった。 地図であらわ

予約番号が送られて来ておらず 結局電話をかけて教えてもらい しかも家族4人の名前から登録顔写真まで 入室まで40分もかかった キッチンにキッチンペーパーは欲しかった 布団に長い髪の毛が残っていた

I could not even check in and had to find a different hotel at 10 pm. They said they would send check in instructions that would have a QR code, but that never happened. The reservation numbers I did receive were all denied by the check in system. I called the hotels contact number 3 times for it to never be picked up. I messaged the hotel and 3 days later still no response. I found a different hotel and contacted Expedia about all this and they also weren’t able to get ahold of the hotel.

The room was small and you couldn’t cook. They turned off the stove so you can’t heat up food but you have a fridge so it’s a plus I guess. Trying to check in was confusing but eventually you’ll figure it out. Contacting the owner was difficult.

Large space. Quiet location. Check in process was a little long winded but once in was great.

Check in required contacting hotels.com to speak to the host as they failed to provide reference number to allow self check in., and were not responding to messages. The apartment was filthy, covered in hairs, dust, muck, dirty tissues, residue on the kitchen cupboard doors, dirty sinks, streaky mirrors etc. This was literally a bed for the night as we had the ferry to catch the following day. In any other scenario we’d have left immediately. We’d strongly advise against booking this place. The only saving grace, which is nothing to do with the accommodate was our visit to the nearby Beer and Burger place: Far Yeast. The best burger we’ve ever had.

The instructions we received for check in was wrong. There were people who came before us on a phone with the property managing company since they were have the same issue as us. It took a long time to check in and we had to run to the event we wanted to attend. The check in procedure must be modified.

Getting to the apartment initally was a bit of a trek. It's a 15 minute walk to the nearest subway station but only 6 minutes to the bus. It was a great place away from the main city to explore and enjoy fukuoka. Walking distance to Ohori park, paypay stadium, and teamlab forest with more than a few covenience stores and small grocery stores nearby. The apartment was on the 3rd floor in a quiet neighborhood. It was adjacent to a school and that could create some noise but it was infrequent and only during the day. The apartment had lots of features that seemed new and the bed was comfortable with extra pillows and sheets if needed. The couch was also comfortable and the unit cpuld have easily slept a small group. There was a working kitchen but maybe not everytning to enjoy it such as a knife and cutting board but the microwave and kettle were plenty for our travel needs.