迪拜玛玛谢尔特酒店 by 雅高 (Mama Shelter Dubai)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

It was a good and different hotel. Close to everything so taxi wasn’t expensive

Such a cute place. Loved the decor, pool. Breakfast was good. Staff very helpful with taxis. I would stay there again.

A

It was good

Very terrible experience. 1. Requested the tourist tax receipt i paid at the property, they say i can get during checkout. During checkout i ask for it the front desk said they will send to me email. I asked again at the same night, he said he forgot and will send. After few days of waiting and communicating on phone still not able to give the receipt with minimal response. Very poor customer service! As i am writing this, i am still waiting for the receipt for business claims. 2. Random calls when i was in the room alone from reception saying i was too loud and disturbing other guests, when i told them it was a mistake, no apologies at all, and just shut off the phone. My second time here for business stay, definitely will not recommend my company people to stay here, as our office is just located next door.

Very friendly

The hotel is very good but it far away to activity

Small Rooms but great staff and service

Clean room, courteous staff

This hotel holds parties twice per week until 3am, and they’re so loud it’s impossible to sleep. It’s a shame this isn’t better advertised/advised as I would have avoided booking. Breakfast had incredibly poor service, solely down to inconsistency. Staff were not attentive i the slightest and there was no coordination around tables - if you ordered something they have no idea where you are sat. The rooms have absolutely no storage space so you’re unable to unpack if staying for a longer period.