贝加莫43旅馆 (Bergamo Inn 43)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The fridge didn’t work and after being notified immediately when we first arrived, they did nothing about it in the three days we were there. We also had a missing curtain on our window, so even if we wanted to close our window to stop the sunlight coming in first thing in the morning, the one curtain that was present for Im not to cover the window. I made the Attendent to wear a both issues immediately, and nothing was done about it.

We really liked the room and the location. Unfortunately we had problems getting into our room everyday. The day of arrival the code sent to us got us into the building but it took us 20 minutes to get into the room as there was a problem with the code and the link and the pad and no one to assist despite their message that there would be someone on site. Also called the phone listed and nobody answered. On day two we had same problem and the handyman on third floor was able to fix it after great difficulty and frustration. Next day same issue and nobody to help. We will not use this facility ever again given the continuous problem and worry of not being able to access our room. We were on vacation hoping to relax. This is very poor management of this property.

There's no staff onsite but access & check-in was seamless. It's easy to find & in pretty cool part of town, plenty of bars & cafes close by.

Checking in was a nightmare. Spoken to as if I am stupid. No instructions sent before during or after. It took an hour to enter the front and then into the room itself. Very poor availability of staff to help over the phone.

The property was in a great location and spotless clean. Unfortunately there was only one bath towel provided and no glasses or cups even though there was a fridge to put drinks in

I never received a key, passcode, or room number to enter or get to my room. I spent 30 minutes filling out the online check in on their website to not be able to get any information regarding my room. I highly recommend any nearby hotel with actual hotel reception that can help and assist.

Great location, communication, access to restaurants, shopping, culture.train station, highly recommended

The hotel was in a good location but lots of people hanging around on the streets around the hotel late at night which made me feel uncomfortable. Hard to get into the property as the instructions were sent in italian with no option of translating it. The room itself was lovely and just what I was after. Clean and cosy

Not an hotel it is like a rbnb

Lovely room and easy access