超级 Capital O 93486 安娜客栈库塔 (Collection O Legian Near Bimc Hospital Nusa Uda Formerly Anna Kuta Inn)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

It looked nothing like any of the pictures

The room wasn’t clean and there was no key or even door know on the room. Its budget but it has to be clean. Sheets and towel dirty and bathroom shower full if mud and ither things

First of all the staff was kind and tried their best. My first room had no water, broken door, and looked half remodeled like a construction project. I was told I would get a new room and I did. Second room had drip of water, I literally jumped in the pool each day and shaved in the utility sink by the maintenance area. No screen on windows meant the worker and I worked together to tape trash bags over my windows due to mosquitoes. The stay was a nightmare, I took photos and video if anyone needs them to support this review. The staff, again, tried their best, but this hotel is not ready to receive guests for another year.

The front desk man is nice and willing to help. The location is near everything. The condition of the hotel needs attention.

Nice staff, the condition of the hotel needs renovation.