艺术之家酒店 (House of Artists)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Very easy check in! The staff was very attentive and helpful. We enjoyed our stay and would highly recommend !

If you travel with big heavy suitcases the stairs will be an issue.

The place is super easy to find and close to the main train station. It’s very easy to access, you get an access code in advance for both your room and the front door. Rooms are newer, but lack bathroom Privacy. They have wonderfully helpful and kind staff and a delicious breakfast!

Great staff and great location. Room 5 has a wonderful 'living area' and a fabulous view over Porto. The bathroom is practically open to the bedroom and lacks privacy.

Great location- walking distance to very nice areas. The hotel was very clean and modern— nicely and simply decorated. Breakfast was just okay.— the only staff person was a bit overwhelmed and wasn’t able to keep up with making breakfast for everyone during the more popular times. Food was fine but simple. Only real issue was getting in. When we arrived the door was looked and a code had been sent only that day to allow entry. During the day I didn’t have wifi or cell so I didn’t get the code and was locked out and no manager is on site. Not only that, once I did get access to wifi and got the code it turned out that the manager had given me the wrong room number so our room code didn’t work. Luckily the cleaning lady was there and she figured it all out. All fine in the end but a bit of an unnecessary mix up — could have been avoided by sending the entry info in advance and double checking the room number assignment.

I stayed for 3 nights in Room No.5. The facility is quite new and clean. There is a lovely attic with a comfort sofa and a great city view. Location is good.

When we arrived to the hotel it turned out its one of those unmanned hotels where you just use code to enter the building & room etc... However I had not received any code. I checked mail box/spam but nothing. I tried calling and sending them email but no answer. Not even the next day. We booked another hotel close by. Luckily there was still rooms available.

Fabulous stay. Room was lovely, clean and just right for our 4 night stay. Bed was really comfy and even though there was building work right across from our room you could not hear a thing. Pedro was.really friendly and gave helpful information about what to visit and how to get there, he also cooks a mean pancake! Breakfast was also nice small selection but just what you need to start your day. Nothing was too much trouble and you felt really relaxed.It is also quite central to most of the tourist attractions. Will definitely stay here again when we visit Porto

The hotel is in a great area. The rooms are very new, modern, and clean. Breakfast was good. However, we had a few issues. We stayed two nights and had NO hot water both mornings. Two mornings of freezing cold showers. On the second morning, we had a strange attendant. She stood watching my husband and I eat in silence for quite sometime. It was one of the strangest interactions I've ever had with a hotel worker. My last concern is the amount of time it took the hotel to respond to emails as well as the information given. I had booked parking garage about 800 m from the hotel for 25 euro. Based on the recommendation of the hotel, I cancelled this and changed to a garage that was nearer. Unfortunately, I was left with a 75 euro bill for less than 48 hours of parking. This is partially my fault for not doing more research, but I would appreciate more considerate recommendations from the hotel staff.

Absolutely amazing.. staff was terrific.. so helpful .. so very nice.. made you feel at home.. wonderful homemade breakfast every morning. Just absolutely amazing staff... cleaner then these 5 star hotels... 👍👍👍