帕德格特普雷斯 - 华丽套房酒店 (Padgett Place - Deluxe Suites)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

This is the WORST place I booked at. I DO NOT RECOMMEND ANYONE IN BOOKING HERE. Communication is almost non-existent. I inquired about their additional fees after booking but no response. Check the property details first so you'll know the add-on fees. I contacted Hotels.com if i can cancel my reservation so they sent a message to the property and they didn't get a response after 24hrs so Hotels told me my reservation is still in place. The property owner responded later on to my inquiry and asked what time we'll check-in so i replied that it will be early the morning after. No response after so i assumed everything is good with the reservation. The day to check in, the frontdesk then mentioned the property owner cancelled the booking. We told them that Hotels.com still have our booking active. We asked the front desk who we can talk to and they have no phone number. All numbers that this property provided during booking are either invalid or just don't care to answer. Multiple calls and texts made and no one answered nor replied. We had no choice but to leave and book a last minute reservation in another location.

READ THIS BEFORE YOU BOOK! We did not stay at this property, we were ‘Upgraded’ to another property of theirs, which is new….. well, new building, in a complex that is still under construction. The good parts first… The staff is respectful and very eager to help… but apart from that… everything about this place is inconvenient. We had issues with plumbing from day 1…. The kitchen sink overflows were just the start… this caused us to panic and we ended up spending an hour to dry the place…. This was rectified, and then the AC started to leak, followed by some bathroom fixtures….. I was so frustrated, that we checked out midway of our stay and booked Holiday Inn ( which was the best decision we took). The place/ apartment was pretty …. But it lacked basic things like soaps in the bathrooms,…. Daily Housekeeping is not available and if asked for, the charges are pretty exorbitant! I also struggled to establish communication with the staff at times. I’d NOT RECOMMEND this place to anyone who wishes to have a holiday experience….. You can get significantly better accommodation at this price.

It’s a beautiful place. We enjoyed our stay . Very accommodating host . Only thing Wi-Fi issues but no biggie .

I stayed in two bedroom apt this place needs a lot of improvements. The ac was dusty, we have to buy our own sponge and soap to wash our dirty dishes it doesn’t have any shampoo or toiletries, check in is inconvenient waited for almost an hour. We have to use the same towels total of 4 for 4 days of stay and no housekeeping and charge the dirty towels upon checked out.

I chose a condo instead of the traditional hotel room for my stay. Wanted to be able to cook and have guests. The condo came with the usual amenities like towels, linens, and hygiene products. But also had dishes, rice cooker, coffee pot. The wifi was hit or miss but that is a normal issue in Philippines due to service outages and communication with the property owner was lacking in some respects, but the front desk was very helpful even though they do not rent the condos. Overall the stay was great. Used grab for transportation so I'm not sure about parking. But the staff was excellent and helpful. Also worked with me on my early check in and 2am out to make things easy. Very friendly place and they easily communicate in English. The location was also great, close to shopping and many restaurants. I would recommend to anyone taking their first trip to Philippines or Cebu. 4.75 out of 5 in my book and better than any hotel could offer if you wish to have more than just a bed and bath. Great job padgett place, apexotel, and staff!

the place is great ❤

Front desk was not courteous, impolite and had no knowledge of my reservation. Surprisingly, we were informed that we were almost 2 hours early of our check-in time which meant that we had to pay extrafor early check-in though the unit/ room was already available. The unit/room though clean, sewage at the kitchen smells. We were threatened that we would not be allowed to enter the building if we were not able to pay the cleaning fee that time even asked them if we could pay it on check out day, because it was holiday that day and all banks were closed and the money we had would be for our food and scheduled activities.

Everything was excellent although the management could have been more transparent of posting the cleaning, utility and other charges before and not after hitting the “buy now” button. With this, would be clients will be informed and they will have the option to still book or not. In my case, I only found out about those extra charges after a confirmation email I got after booking. They said considering the size of the room and for them to maintain close to its mint condition for the next user to enjoy, they need to charge those. My only appeal is for them to be transparent upfront and not after you decided and there’s no choice either to cancel without refund or go for it. Don’t get me wrong here, I am truly satisfied with my stay and I don’t mean just to complain but I feel everybody deserve to be informed.

This is not a 4 star accomodation, in fact this was the worst i’ve had. Photos are very misleading. Very small rooms and they only showed the inside of the property which looked very nice (in photos only) but in reality the property is located in an impoverished area. I arranged for transfers from the airport to the place. But the driver never came. Instead they were waiting for my “re-confirmation” after I’ve already confirmed and agreed with the transfer fee. I also don’t remember seeing when I booked the room that there were separate charges for utility fees and “towel fees”. I’d rather have them include these charges with the nightly rate than charging it separately. On our second day there was no hot water. I told the lady in front but she just ignored me. So for the rest of our stay there was no hot water but still charged us for “utility fees”. When we were checking out it took about 15 to 20 min waiting because the owner or property manager needs to check the room first before we can go. I have traveled and stayed in many different places but I felt this property mislead me.

jeg var irriteret over at vi blev bedt om at betale for el, varme mm. som var dyrere end opholdet.