阿伦西娜酒店及水疗中心 (Alunsina Hotel and Spa)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The staff and the room are ok. The way to the pool was not really nice. Good is you can park directly in front of the hotel. The breakfast was ok, could be better (american) and have fruits add on. The welcome drink was shameful, a icetee or a coffee stick, at the Voucher was a cocktail.

Awesome staff clean and quiet hotel

staff are great

Room was spotless, AC worked excellent too! Make sure you plug your fridge in when you get there as they leave them unplugged when not occupied. The staff went above and beyond all the time, super friendly and kind and welcoming!

The staff is really the gem of this place, from front desk, security, restaurant, literally everyone here will stop and say hello and are so kind and helpful. The room is spotless, 2 bottles of water every day, free breakfast, air conditioner works amazing. The shower wasnt as hot as I am used to but it was stilll ok

Ariana front desk manager was very accommodating as well as Franco and RJ!

All good !

when i booked this is buffet breakfast but when we stayed they give limited food only

Staff were noisy and don’t make eye contact when talking and they keep on whispering even when you’re in front of them. The breakfast was poorly prepared, it was precooked and was served cold. Coffee served was three in one. There was a wedding the day we checked in and the music was loud, not able to rest after a long trip. Then we woke up with another event about to start and the planner was busy going up and down, the front of our room they displayed the gown for photographs. Wish they considered the comfort of the guest even if they have events.

Nice room and surroundings. Very pleasant and helpful staff. Nice pool (but should have a few comfortable lounge chairs near the pool) free ride to the airport. Would have received another star but the breakfast was meager and the coffee was instant and not fresh brewed. Overall a good experience. Will come back.