墨尔本柯林斯索菲特酒店 (Sofitel Melbourne On Collins)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

I have stayed at quite a few luxury hotels and the Sofitel never fails to impress! Unfortunately due to an accident, we lost power, however the generator jumped into action quite quickly, With unprecedented work noise outside due to the accident, I was offered a relocation to another room, however at that time of night I asked for and was provided with earplugs. Eventually fell to sleep and slept well. As an apology, even though it was their fault, I have been offered a free room upgrade with my next stay and you can bet your bottom dollar, I will be back!!

Clean rooms attentive staff. Loved it

Excellent hotel and great location Definitely a true 5*

.

yes / yes

great welcome

The best hotel I’ve ever stayed at. Staff were super friendly and helpful. Rooms were so nice and relaxing and I’m super thrilled there was a bath to relax in after a long day walking around the city. Definitely staying here again when I come to Melbourne next.

Great place to stay as this was to celebrate our 25th wedding anniversary and we also stayed here 25 years ago. - but a bit disappointing we did not receive a room upgrade.

The room was clean and comfortable, and the staff were friendly and helpful. The air conditioning worked well, which made the stay very pleasant. Overall, a good experience.

Fantastic