香港新花园宾馆(家庭旅馆) (New Garden Hostel)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Good

location is perfect , shopping and restaurant

We booked the room on 3 Sep 2023 for staying 6 nights from 27/10/23 - 2/11/23. The price is about RM991 (or HKD1675) for 6 nights. I booked for twin room, but the operator provided us a double room without window at 13th Floor near to the main reception counter. The room is equipped with Wi-Fi, heater, air-cond, 2 plastic chairs, 6 cloth hangers, towel hanger, hair dryer, 1 small table with 2 drawers, 1 dustbin, TV (not working and informed operator without action). My room was not clean-up and 2 towels were not changed during my 6 nights' stay. They provided shampoo & soap set for our first stay and no refill after that. Check in time is 3pm while check out time is by 11am. We are allowed to store our luggage at the counter after check out. Hygiene level is satisfactory. Mirador Mansion is very convenient place and walkable to MTR Tsim Sha Tsui / East TST Stations, A21 airport bus stop, Commercial Press Bookstore, Kowloon Mosque, Kowloon Park, Cafe de Coral (Chung King Mansion), Space Museum, K11 Musea, TST Post Office, Signal Hill Garden and etc. I will stay at this place again to save money on accommodation.

It did not live up to the advertising. No double bed which was requested; no towels provided; no window; hot water good but shower/toilet so small that everything got wet; a $500 deposit for the key was required but this was not in the advertising; Generally a dodgy place.

Very nice in its price.

free upgrade to use the cold showers 3 floors above. gee thanks. walking through clouds of cigarette smoke to exit between the room and lift area. staff opening the room telling me check out is 10.00am when my confirmation e-mail has 11.00am double the price of my last stay here and not even half as good.

The location of the hotel is very accessible. MTR is very near, Western Union and restaurants. For me, the price of the hotel is very affordable. The staff especially Austin is very nice. We chose to have additional $150 because we don't want shared bathroom(this was indicated in hotel's terms and conditions) and the room has no window. He gave us a room with windows and with the same rate since we have a child. He was so nice and accomodating. he can speak good English too. The room was small but its enough for the three of us. Wifi is also available. I didn't expect the service and the room condition was good because the price was too cheap.

Front desk person is very helpful.

Bad. Poor sleep thruout. Bedsheets and pillow cases don't smell clean don't feel clean

The reception is on the 13th floor, not 5th. There's a sign, affirming the guest is king motto in Chinese. This means, you pay any logical or unlogical extras, yet to a friendly operation office. For early checkout, e.g. you may pay 50hkd extra, anything extra costs 50hkd. So thats like any and all pensions, hostels in HK. Location is perfect, so if its your style to be in such a place, book it.