格兰埃斯梅拉达兰湾酒店-全包型 (BlueBay Grand Esmeralda All Inclusive)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The staff was rude we couldn’t get dinner reservations there were only a few places to eat! No transportation the hotel had roaches the elevators in the buildings did not work the bedding was stained and filthy!!!! It stinks I give it zero stars

The food was horrible, worst resort food I've had. The smell from the seaweeds was making me sick that I had to leave early. It was so bad it smelled in my room and all over the resort. The alcohol brands I've never heard of.

Muy bonito lugar me gusto todo lo unico malo es que hubo sargazo y no pude entrar a la playa de ese lugar y me tube que desplazar a otro lugar

Excelente servicio me dejo sin palabras, recomendable al 100%

The beach was inaccessible. Wasted my money. Food was yuck

Todo bien

Very bad customer service. The place is old and changing to new owners and they only care about selling their timeshare

Very clean. A lot of fun.

This was a beautiful beautiful place. The only issue that I had is that it took three days for maintenance to come and fix my phone two days for them to fix my ceiling fan which still wasn’t working after they fixed it and one day to fix plumbing issues I’m not sure if it was specific to my room, but I will acknowledge that part of the time lapse happened due to possible language barriers but then I also did go straight to the concierge, maybe I didn’t go to the right person or was not told the right person to go to other than that the service staff at the restaurants and buffets were beautiful and lovely. The photographers were so nice. The bartending staff were so delightful. Could’ve been a little bit heavy on the drinks overall I would go back.

En general, excelente.