酒店行李交付 / 领取：
It's much easier to travel without luggage in Bangkok. The agents are kind and respond fast on Facebook. They email me in advance to provide the information and how to use it. They kept updating me where my suitcase is with photos. Though the counter at the airport is remote on B floor, you follow the map and can find it with no problem. Overall, it's a good experience.
收妥行李有通知有交代 有查询亦很快回覆 令我们很放心
好方便！又细心，收行李前一日已经whatsapp左我同我联络！ 收行李既工作人员同柜台职员都好有礼貌 赞！下次黎泰国会再预约服务
When we arrived the agent didnt know how to handle the K look voucher. She has to called many times. She also had a hard time trying to scan the code. Upon arriving at the airport, there is no one at the luggage pick up desk and not too long, we received a called and was told that the person was waiting for us at our airline check in counter. When we arrive the counter, we cannot find the person holding our luggage, so we had to call her again. We were a little bit worry when we cannot find our luggage. Overall, they were respectful and polite but the overall feeling was quite worrysome.