B2 Chiang Rai Phahonyothin Boutique & Budget Hotel

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The location was wrong on hotels.com. after i contacted them they finally updated it, but even when i showed the staff at the hotel he just laughed(maybe he didn't know what i was saying) I'm not sure if this was intentional, but it showed the hotel was almost right by the river, like 500m away. It as not, it was maybe 3km from the river. When i contacyed hotels.com they said the hotel insisted the location was correct and refused to give me a refund, even after i showed them screenshots proving it was incorrect. Since they corrected it, i wouldn't have left this review, however, considering i told them it was wrong and at first they said "no, it's correct" i don't think this hotel is very honest.

Good customer service, the room was clean and cleaning service is included

Yes

Room was spacious and clean

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